Refund policy

Refund & Return Policy

At Sock Helper Pro, we want every customer to love their purchase.
If your item arrives damaged, defective, or not as described, please contact us within 30 days of delivery at hello@sockhelperpro.com

Because our items are shipped directly from our fulfillment partners, we do not accept physical returns. Instead, we’ll provide a refund or replacement — no need to send the item back.

How It Works

  1. Email your order number and a brief description of the issue to hello@sockhelperpro.com Include a clear photo if applicable (for damaged or incorrect items).

  2. Once approved, we’ll process your refund or replacement within 3–5 business days.

If your order is lost in transit or delayed beyond 45 days (U.S. orders), please contact us — we’ll make it right.

We’re committed to ensuring your satisfaction every step of the way.